FAQs

Yes. As you spray our Zero Odor® patented formula in the air or on a surface, the active ingredient seeks out and bond with odor molecules, permanently turning them into non-odor molecules.

You can use Zero Odor® to eliminate odors in your home, including the kitchen, bathroom, bedroom, diaper pail, shoes, closet, sport equipment, office and in your car.

Zero Odor® doesn’t have an odor. It has a clean tracer scent, that helps you track on where you’ve sprayed our Zero Odor® product. The tracer scent disappears within under 30 seconds and you are left with a crisp fresh air.

Zero Odor® products are safe to use around pets. Our formula is non-toxic, non irritant, biodegradable and VOC free. It is safe to use on surfaces most animals come in contact with. If you have any additional concerns, please consult your veterinarian for recommendations.

If your hard wood flooring is sealed with a water-safe sealant, you should be able to use Zero Odor®, but we recommend you test a small area of your floor for colorfastness to ensure your floor won’t be damaged.

Whilst our formula is non-toxic and non-irritant, but if you have any sort of skin or allergy sensitivities, it is always best to check with your physician. It is not FDA certified so therefore do not use on your skin.

Zero Odor® has not done testing with our products in a carpet cleaning machine. Any dilution of Zero Odor® in using this type of machine will render the product less effective.

Our best policy is 2 years for Zero Odor® to maintain its efficiency. If the product is stored correctly, in normal room temperature and not in direct sunlight exposure.

Zero Odor® does not need to be diluted; it is ready to be use out of the bottle to eliminate all your odor problems.

Our Zero Odor® General multi-purpose spray can be used for odor situations in and around your home, office and car. The Zero Odor® Pet products will take care of you pet urine and organic pet odors on carpet, upholstery, like dog beds, litter box and even skunk.

 Zero Odor® Laundry has a light, mild scent that leaves your laundry odor-free.

Put your clothes in the machine as you would normally do and add your detergent of preference. Then add Zero Odor® Laundry, 4 squirts or 2oz.  If you have a HE  washer, add it in the detergent receptacle. For top loader, add right in with your clothes.

Zero Odor® General spray is specific formulated for odors in the air and surfaces like counter tops.  For all your laundry needs, use Zero Odor® Laundry. It will eliminate the odor from laundry items as athletic garments, musty towels, and even the sour smells inside your washing machine.

There is nothing to worry about. Once the Zero Odor® content of your bottles defrost, it will work perfectly fine.

Yes. Zero Odor® bottles are made from Type 2 HDPE recycled plastic and are considered eco-friendly because they are made from post-consumer products and are recyclable at the end of their useful life. HDPE plastic is the most  environmentally stable of all plastics, giving off no harmful fumes into the environment.

Zero Odor® products can be purchased online and through retail stores. Visit www.zeroodor.com to place an order and also to see the retail stores that carry our products.

Please contact Customer Service at 800-526-2967, Monday through Friday,9am-5pm EST or through our email at support@zeroodor.com on the day you placed your order. Our Customer Service team can cancel orders that has not entered the shipping process.

If you are not completely satisfied with your Zero Odor® purchase or if you have issues related to our Zero Odor products®, please contact us at 1-800-526-2967 or email at support@zeroodor.com.  We will gladly refund your money for any unused products within 30 days of your original purchase, with your receipt. For items purchased at retail stores or other online websites, please contact the stores to review their refund policy.

Please send your wholesale inquiries to support@zeroodor.com.

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